Return Policy & Returns

RETURN / EXCHANGE PROCESS

• Returns are accepted within 30 Days from the day the order was placed
• Items must be new and Unworn/Unwashed: 

  If a returned item is found to be worn, washed, or otherwise ineligible under our policy:

  • The item will not be refunded or exchanged.
  • The customer forfeits any right to a refund or replacement.
  • The item will be disposed of by our Returns Department and will not be shipped back to the customer.
• Indicate items you would like to return on a copy of your invoice
• Securely repackage your merchandise. Cover or remove any original mailing address label or shipper barcodes from package

Please Send your Returns to:
Attn: Return
2201 S. Broadway.
Los Angeles, CA 90007

• Ship your package with your choice of shipper. To insure we receive your return / exchange, please request a tracking number and insurance form your shipper. We are not responsible for lost returns/exchanges with outside shippers.
• All returns and exchanges are subject to a restocking fee of ($7.00)
• For further assistance please email Sales@pro5usa.com